The Site Reliability Engineer is responsible for maturing ActiveCampaign’s SaaS platforms to improve reliability, performance, efficiency and scalability. This person will play a critical role in advocating, designing, and implementing technology solutions to scale our cloud platform in support of a rapidly growing geo-diverse customer base. The position plays an integral role in defining and assessing the organization's goals in delivering well architected, implemented and managed infrastructure services operating at highly performant, cost efficient, scalable and resiliency levels of service.

What your day could consist of:

• Establishing engineering excellence in SRE by driving observability, scalability, high availability, reliability and sustainability of ActiveCampaign platforms.
• Improving SRE efficiencies by improving coding and deployment standards and by increasing automation and self-service capabilities.
• Designing and implementing effective management solutions for globally distributed kubernetes/cloud native and monolith based applications spread across AWS regions to ensure reliability, elasticity, performance and security.
• Incidents troubleshooting availability and participating in on-call support rotations

• 3 years of IaC development, DevOps, and Site Reliability Engineering experience.
• 1 years experience working with an array of observability tools including Datadog, New Relic, Grafana, Loki, Prometheus and Opentelementry.
• 1 public cloud experience including of AWS and Kubernetes Cloud Native and Open Source tools.
• 1 years of experience with IaC and configuration management tooling such as Terraform, ArgoCD, Crossplane, Pulumi and Chef.
• 1 years of experience architecting, implementing and operationalizing modern cloud native platforms (Kubernetes, microservice containers and applications including observability platforms for logging, service metrics, distributed tracing, APM, event correlation, alerting and notification

• Migration of monolithic based applications to kubernetes experience.
• Engineering expertise in managing, maturing and improving the performance, scalability and security of PHP, MySQL, Java and NoSQL applications stacks.
• Experience managing high volume, low latency and high throughput services and related technologies such as ProxySQL, Memcached and Redis
• Self-motivated and strong sense of ownership of tasks and ability to lead and mentor fellow SRE team members.
• Shell scripting, Python, PHP and Java experience

This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location. 

About ActiveCampaign:

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. 

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions onG2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial atActiveCampaign.com.

Perks and Benefits:

You will enjoy and be eligible for ActiveCampaign’s suite of benefits and perks.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.